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About us
With strong ambitions for growth and expansion, our goal is to be recognised as one of the leading global insurance and risk law specialists.

We now work with more customers across more lines of business than ever before; the result of restructuring our business to truly reflect the changes in the market and to continuously meet our customers' needs.

Our approachable style, ‘one team' philosophy and having our customers at the heart of everything we do hasn't changed in that time. What's changed are our values, our clarity of purpose and our agile approach to delivering what's best.

We improve our customers' lives by reducing the time and money they spend on managing risk and resolving disputes. It's why they describe us as a firm with "its finger on the pulse of the market" and as a "technical powerhouse." Our service delivery model is underpinned by cutting-edge processes and systems and we're not afraid to challenge the convention to help our customers achieve their objectives. Ultimately we do things The BLM Way.

The BLM Way

  • Our values of Teamwork, Courage and Focus underpin all that we do
  • We ensure the consistent application of best practice across BLM
  • We continually raise our performance through working on our capabilities
  • We are responsive and agile to the needs of our customers and the market
  • We turn our activity into achievements



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The Chartered Institute of Loss Adjusters (CILA) is a globally recognised membership organisation for claims professionals. The Institute sets the professional and ethical standards for those who work in the handling of claims through its qualification framework and guide to professional conduct.

The CILA has over 4,500 members worldwide which includes over 1,100 Chartered Loss Adjusters. The specialist claims knowledge and expertise held by Chartered Loss Adjusters is recognised and respected throughout the insurance industry.


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Mitie provides facilities management, consultancy, project management and a range of specialist services that connect people with innovation and technology; helping our clients create better places to live and work - moving beyond FM... to a connected workspace. We work in partnership with organisations to deliver long-term value, offering a wide range of services - from property management including insurance, real estate and energy consultancy, compliance, risk assessment and security systems to cleaning, catering and environmental services. We manage and maintain some of the nation's most recognised landmarks, high street buildings and even homes in your community. We have an extensive list of outsourced services, some of which you'd expect and some which might surprise you.

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Coplus, the new name for Motorplus, is an established legal expenses provider with 30 years of expertise in outsourced claims management and assistance services. Our in-house claims team operate 24/7, 365 days a year, providing the same high level of claims service at any time of day or night.

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