About the Event

The Post Claims Club

  • Discover how real-life major losses have been handled from the insurer, broker, lawyer and loss adjustor perspective, as we dissect the anatomy of a claim. 
  • Learn how to use claims to enhance your brand advantage and explore why it has never been more important, yet more difficult, to exceed customer expectations.  
  • Ask the experts – from our personal injury panel to our leaders in claims innovation, get your burning questions answered.  
  • Finally, with data as the future of claims, how can we as an industry harness data for better claims processes?

Join us, and prepare to come back to work better equipped and more enthused than ever before about the prospects and possibilities for our industry!

  • The Claims Event
  • The Claims Event
  • The Claims Event
  • The Claims Event

Key reasons to attend:

  • An unrivalled opportunity to start to think about claims differently, practically, and productively

  • Learn from industry leaders in claims handling, including British Insurance Award winners, to inspire better practice in your work

  • Hear our expert panel discuss how to overcome the industry's historic failure to harness technology for better claims handling

  • Discussing claims fraud and getting to grips with the oft-cited figure of £2.1bn in undetected fraud

  • Uncovering how to change customer perception of claims, and how to engage them for a better customer experience

  • Debate with your peers so that we as an industry can move forward and improve in our approaches

  • Return to the office galvanised, with fresh ideas as to how to approach claims more effectively



"An event like no other; managed to combine insurance and legal topics with ease and key speakers were approachable and friendly. Key decision makers in the networking slots could quite easily have been speakers, too. Highly recommended."
business development manager, J.P. Morriss Assessors
"A top quality event as usual with a variety of topical and entertaining speakers."
director - claims international, Hertz Claim Management
"Good networking opportunities and good mix of speakers and subjects."
director of underwriting & claims, Lloyd's Market Association
"Thought provoking event that brings you up to speed with current issues."
property technical claims manager, Zurich Insurance


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